Technology Help Desk
Mission
The Help Desk exists to aid faculty and staff in making the best use of technology by offering innovative solutions to challenges and pointing out new opportunities that might otherwise be overlooked.
- Our top priority is to minimize the down time of our faculty and staff.
- We help you reap greater rewards from technology through advising and service.
- We resolve problems, not symptoms.
- We are proactive, actively seeking to prevent problems and eliminate reasons for calls.
- We offer information and training at every opportunity.
- We treat customers courteously and professionally.
Goals and Objectives
Contact Us
If you are a member of the College of Education and are experiencing a computer problem, please use our new online work request system to submit your request. The new system quickly notifies IT support staff about each new request and allows you to track the status of your request. Please use the following job aid to assist you with this new process:
Last Modified 08/30/11 02:59
